Dell Services bags IT outsourcing contract from TUI Travel – Computer...
To deploy managed infrastructure services and utilise IT Infrastructure Library (ITIL) systems and cloud-based asset management capabilities for TUI Travel Dell Services has signed a six-year IT...
View ArticleITIL Problem Manager
Supporting key business and strategic objectives with the provision of management information and analysis as directed within The IT Operations and Systems Management environment. …- Ensuring the...
View ArticleIndia’s MindTree Offers Remote IT Management Tools – Yahoo! News
MindTree, a mid-size Indian outsourcer, has developed its own remote IT infrastructure management service delivery platform, MWatch, in a bid to differentiate its remote management services from those...
View Article“IT Service Value Management™ – A Methodology for Optimiz ing the Business...
ITSM program failure is less often a result of technical hurdles than a result of failing to correctly identify services or improvements that are important to business stakeholders and their concerns,...
View ArticleeTOM and ITIL
Throughout the ITIL classes that I teach many students have asked about other frame works and how they differ from and work in conjunction with the ITIL framework. …The Enhanced Telecom Operations Map...
View ArticleCIO
But, in order to prepare for this industrial revolution of I&O, the behavior of team members must be altered to reflect the new goals of simplified standardization. …To get industrialization right,...
View ArticleYahoo! Finance
Deploying managed infrastructure services, Dell Services will utilize its IT Infrastructure Library (ITIL)-based best practices and systems as well as cloud-based asset management capabilities to help...
View ArticleCloud computing ‘can aid small businesses’
Small businesses in Australia should be looking to make use of cloud computing, it has been advised. … He explained that with third party providers building useful technology, organisations can make...
View ArticleIs cloud computing about productivity or something else? | ZDNet
Cloud computing is more about agility, cost control and being able to do things previously impossible rather than increased productivity doing what the organization has always done. …While this is an...
View ArticleMvine | CloudTweaks.com – The Cloud Computing Community
Serial entrepreneur Frank Joshi founded Mvine Ltd. in 2005 as an online record label and music social network but he soon realized that B2B cloud platforms have great market growth potential and Mvine...
View ArticleDid IBM just change the game in private cloud?
The new capabilities include support for VMware’s VIM APIs in a variety of Tivoli tools, including image repositories, automated provisioning, application deployment and Tivoli Storage Manager...
View ArticleredOrbit
Share http://www.redorbit.com/news/technology/2005532/anitian_enterprise_security_offers_cloud_computing_assessment/index.html?… The URL...
View ArticleYour May 2012 digital issue of The Art of Service Magazine is here!
Your May 2012 digital issue of The Art of Service Magazine is here! Hi, Your copy of The Art of Service Magazine is here! This email was sent to notify you that a new issue is available for...
View ArticleWhy Cloud Testing might become one of the best tools for averting IT risks
The power of the cloud is clearly apparent when you look at the (growing) list of organizations which are using the technology. For instance, NASA’s use of cloud computing in the Mars “Curiosity”...
View ArticleA look at the top 4 cloud computing media service providers
In the short time since cloud computing has become more widely adopted we’ve seen it adapted for use in a large variety of different situations. Perhaps the most notable use of cloud computing right...
View ArticleConfronting cloud computing fears in the IT sector
There are several factors which seem to be the major driving forces behind most decision-making in the IT world right now, chief among them of course has been (and continues to be) security. Following...
View ArticleData mining and its influence on decision-making in the business world
Say these two words, “data mining” and you’re likely to receive an extremely mixed reaction from people ranging from piqued interest to outright fear. As they say however, we often fear things which...
View ArticleDo you have a good enough data security plan in place?
There are a number of polls which seem to suggest that a number of key individuals within the IT and business communities simply don’t believe that we’re collectively doing enough to ensure data...
View ArticleHaptics technology coming to Samsung by way of Immersion corp.
While Samsung has already been implementing basic forms of Haptics technology in some of their mobile products, a recently signed multi-year license agreement with Immersion Corporation will likely...
View ArticleHow business continuity planning promotes long-term viability
You know what they say, when it comes to doing smart business one should “expect the unexpected”. Often times, it is the things that don’t exactly go according to plan that effectively derail an...
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